1. PERSONAL INFORMATION WE COLLECT

(a) Provided Directly By You

• Account Related Information. When you register on the Service and create an Account or otherwise communicate or interact with us or any Client or Service Provider through the Service, we may collect information from you, such as your name, phone number, e-mail address, physical address, birth date and other personal identifiers. We use this information to: (A) create and personalize your Account and/or your profile; (B) communicate with you directly about the Service as well as respond to you about any questions, issues or concerns you or other users may have; (C) connect you with a network of Clients and Service Providers; (D) in the case of Service Providers, for purposes of running background checks; and (E) send you our marketing communications in accordance with your preferences. In addition, we may obtain certain payment transaction information from you in connection with Projects such as: (1) the name associated with your payment method; (2) time of transaction(s) and amount paid; (3) require tax withholding information; and (4) billing and other transaction associated information.
• Communications. We maintain all communications resulting from your interactions on our Service, including without limitation, with us by email, messages, or mail in connection with the Service. We use these communications with you to address your questions, issues and concerns and to improve our Service. We maintain your communications with others, such as Service Providers or Clients, for your ease of use and in connection with providing the Service. This may include comments, reviews, documents, questions, chats, messages, assessments, interview recordings, videos or photos.

(b) Generated and/or Automatically Collected During Your Use of the Service

• Device Information. The Site and Service may be accessed through your personal computer, mobile handsets, tablets, wearable devices, speakers, and any other smart devices. Information about such devices and their software includes your IP address, browser type, internet service provider, device type/model/manufacturer, operating system, date and time stamp, and a unique ID that allows us to identify your browser, mobile device, and other similar information. We use this device and software information to diagnose and fix technology problems, personalize your experience, perform analytics/identify usage trends, and improve our Service.
• Manner of Access and Use. We collect information about the way you access and use the Service, including tracking the pages you visit on the Site, the links you click, the actions you take in on the Site, whether you open emails or click the links contained in emails that we send, other actions you take on the Site and through the use of our Services, and whether you access the Service from multiple devices. We may use this information to determine Cloud Club products and services that may be of interest to you, to improve our Services, to send you marketing communications, or for other business-related purposes in connection with the Service and your use thereof.

(c) Other Collection and Uses

• We may collect the foregoing information through a variety of tracking technologies, such as: (A) “Cookies” which are data files that are placed on your device or computer and often include an anonymous unique identifier (for more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org); (B) “Log files” which track your actions occurring on the Service, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps; and (C) “Web beacons,” “tags,” and “pixels” which are electronic files used to record information about how you browse the Service.
• We may use third-party analytic partners or services to assist with this effort. Information we collect automatically about you or your devices may be combined with other personal information we collect directly. We, or the tools our third party analytic partners use, may use the data collected automatically through tracking technologies to: (A) remember information for the next time you visit the Service; (B) provide custom, personalized content and information; (C) identify and contact you across multiple devices; (D) provide and monitor the effectiveness of the Service; (E) perform analytics and detect usage patterns on our Service; (F) diagnose or fix technology problems; (G) detect or prevent fraud or other harmful activities; and (H) otherwise plan for and enhance our Service and for other internal purposes.
• If you would like to opt-out of the tracking technologies we employ on the Service, you may do so by blocking, deleting or disabling them as your browser or device permits. Please note that blocking, deleting, or disabling these technologies will affect the functionality of our Service, and may prevent you from being able to access certain features. Please note that Cloud Club does not alter its data collection or use practices when a user enables a ‘Do Not Track’ signal from their browser.
• Our Service may contain social media buttons and email integrations such as Facebook, LinkedIn, Twitter, Instagram, and Gmail. These features may collect your IP address, which page you are visiting on our Site and through the Service, and may set a Cookie to enable the feature to function properly. Your interactions with these platforms are governed by the privacy policy of the companies providing them.

2. HOW WE USE YOUR PERSONAL INFORMATION

In addition to the uses described above, we may collect and use personal information to:

(a) Provide, Maintain, Improve and Develop the Service

We may use the personal information to provide, maintain, improve and develop the Service. For example, we may: (i) enable you to create an Account and provide you with the ability to access, use, and otherwise obtain and request information about our Service and specific Projects; (ii) fulfill your requests (e.g., requests in connection with Projects, and to facilitate your scheduling of Projects through our Service); (iii) perform analytics, assess user data, detect activity patterns on our Service and otherwise research usage; and (iv) test and develop new features and functionality and otherwise enhance the Service.

(b) Maintain Safety, Stability and Security of the Service

We may use the personal information to maintain the safety and security of the Service. For example, we may: (i) attempt to detect or prevent fraud, abuse or other harmful activities; (ii) diagnose or fix technology problems; (iii) conduct security investigations and risk assessments; and (iv) improve and enforce our security measures.

(c) Facilitate Communication and Support

We may use personal information to communicate important messages to you and/or to provide you with support. For example, we might send you service-related emails or messages (e.g., user verification, changes or updates to features of the Service, technical and security notices) and other communications.

(d) Provide, Personalize, Measure and Improve Advertising and Marketing

We may use personal information to provide, personalize, measure and improve our advertising and marketing. For example, we may: (i) inform you of our products, programs, services, and promotions that we believe may be of interest to you, including, without limitation, through emails; (ii) allow you to participate in surveys; (iii) provide you with personalized updates about your Account, including the status of Projects; and (iv) determine the effectiveness of our Service and our promotional campaigns.

(e) Comply with legal and Regulatory Requirements and Proceedings

We may use personal information in connection with legal and regulatory proceedings and requirements, such as compliance with applicable laws and regulations.

(f) Enforce Our Rights

We may use your personal information to monitor, investigate, prevent and/or mitigate violations of our Terms as well as for other enforcement related purposes in connection with the Service and your use thereof, including, without limitation, enforcement of our agreements with third parties and business partners.

(g) Conduct Other Activities Disclosed at the Time of Collection

From time to time, we may use personal information for a specific purpose not contemplated by this Privacy Policy. In such an event, we will specifically disclose that use to you.

3. SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties in the following circumstances:

(a) Third Parties Necessary to Enable Your Use of the Service

We disclose personal information to third parties as needed to fulfill your requests and to provide our Service. In providing you access to our network of Service Providers and Clients on our Service to staff a Project, we may share personal information with other Service Providers and Clients, as applicable. Such information is shared to provide Service Providers and Clients, as applicable, with the opportunity to evaluate and assess: (i) in the case of Service Providers, your capability and availability to provide services, and (ii) in the case of Clients, your Project requirements r and related business information in an effort to determine the proper match for a Project. In each case, we collect such information only insofar as is necessary or appropriate to fulfill the purpose of your use and access to the Service. 

(b) Third-Party Service Providers

We disclose personal information to third-party service providers, as necessary, that provide services for us or on our behalf, including background check and identity verification providers, payment processing, website hosting, data analysis, infrastructure provisioning, IT services, customer service, email delivery services, fraud detection, security monitoring, advertising and marketing, and other similar services.

(c) Analytics Providers

We share personal information with third-party analytics providers to better understand the demographics of our users and visitors, and to personalize, enhance and improve the Service.

(d) Business Transaction

If another company acquires our company, business, or our assets, that company may then possess the personal information collected and stored by us, however, such company will assume the rights and obligations regarding your personal information as described in this Privacy Policy.

(e) Legal Obligations

We may also share your personal information to: (i) comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights, (ii) enforce the Terms or to protect the security or integrity of the Service, (iii) detect, suppress or prevent fraud or reduce credit risk and collect debts owed to us, and (iv) exercise or protect the rights, property, or personal safety of Cloud Club, our uses, Site visitors, or other third parties.

(f) Consent

We may disclose your personal information to other third parties with your consent.

4. INTERNATIONAL USERS

Our Site and Service are based in the United States of America (“U.S.”), and, regardless of where you use our Service from or otherwise provide personal information to us, your personal information may be transferred to and maintained on servers located in the U.S. Please note that any personal information we obtain about you will be stored in accordance with U.S. privacy laws, regulations and standards, which may not be equivalent to the laws in your country of origin or residence. By using the Site, our Service or by providing us with your personal information, you consent to this collection, transfer, storage, and processing of your personal information to and in the U.S.

5. SECURITY

The security of your personal information is important to us, but no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We employ appropriate administrative, physical, and technical safeguards designed to protect your information from unauthorized access. Your personal information will be kept on our servers or on those of our service providers and only those employees that require it for the purposes of their duties will have access to your personal information. If we learn of a systems security breach, we may attempt to notify you electronically or through another applicable channel so that you can take appropriate protective steps. By using the Service, you agree that we may communicate with you electronically. We may post a notice on the Site or through the Service if a security breach occurs. We may also send an email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

6. CONTROL OF YOUR PERSONAL INFORMATION AND OPT-OUT

We will maintain your personal information for as long as needed to perform the purposes for which such personal information was collected. You can request at any time to access or update your personal information, or that we delete any of your personal information stored by us, by contacting us as provided below. Following any such request, we will take all reasonable steps to provide, modify and/or delete your personal information as soon as is practicable, but some information may remain in archived/backup copies for our records or as otherwise required by law. Where you have consented to our use of your personal information, you may withdraw that consent at any time and opt out to further use by contacting us as provided below and letting us know what use of your personal information you wish to opt out of. 

7. CHILDREN’S INFORMATION

Children under the age of majority are not allowed to use the Service. We do not knowingly collect personal information directly from any person under the age of majority years of age, and we will not knowingly link to any third-party website that solicits or collects personal information from any person under the age of majority years of age. If we learn we have collected or received personal information from a child under the age of majority without verification of parental consent, we will delete that data. If you believe we might have any data from or about a child under the age of majority, please contact us.

8. CALIFORNIA RESIDENTS AND OTHER STATE PRIVACY RIGHTS

If you are a California resident, or if you reside in one of several other states that have data privacy laws, we are required to tell you certain things about your personal information and your rights regarding your personal information that we have collected in the last twelve (12) months. You have several rights regarding your personal information. We will explain those rights to you and how you may exercise them:

(a) Right to Opt-Out of the Selling or Sharing of Your Personal Information

You have the right to opt-out of us selling or sharing your personal information with third parties for valuable consideration or for certain targeted advertising (as “selling” and “sharing” are defined by relevant data privacy law).

(b) Right to Know and Access

You have the right to know and request information about what personal information we have collected about you, the categories of this personal information, the categories of sources from which the personal information was collected, the business or commercial purpose for collecting, selling, or sharing your personal information, the categories of third-parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you.

(c) Right to Delete

You have the right to request that we delete personal information we have collected from you. However, keep in mind that this right is subject to certain exceptions as described above.

(d) Right to Correct

You can request that we correct inaccurate personal information we maintain about you.

(e) Right to Data Portability

You have the right to have us provide your personal information in a portable and ready-to-use format.

(f) Right Not to Receive Discriminatory Treatment

We will not discriminate against you based on your personal information, or for exercising your rights under California law.

(g) Exercising Your Rights

To exercise the rights described above, please submit a request to us using one of the methods set forth below.

9. LINKS TO THIRD-PARTY PLATFORMS

The Service may contain links to (or allow you to link to) other third-party services or websites. We do not control information collection of third-party services or websites that can be reached through such links. This Privacy Policy only covers our privacy practices for the Site and Service. It does not apply to the practices of third-party websites, services, or applications, even those who we have partnered with or integrated with. We encourage you to be aware when you are linking to a third-party service or website and to read the privacy statements of any third-party service or website that collects personal information. Third-party services handle your information in accordance with their own practices and privacy policies. We are not responsible for their policies, practices, or handling of your personal information.

10. MODIFICATIONS

We may update this Privacy Policy from time to time, to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. As such, we encourage you to periodically review this page for the latest information on our privacy practices as well as the Terms for any modification thereof. However, we will not use your personal information in a way that is materially different from the uses described herein without giving you an opportunity to opt-out. If we make a material change to the way in which we collect, use, and/or share your personal information which is less restrictive than our current practices, we will send an email to users who have provided an email address and/or change the “Effective as of” date at the top of this Privacy Policy.

11. CONTACT INFORMATION

If you have questions or comments about this Privacy Policy, or if you would like to contact us about updating or changing your personal information you may contact us by email, by telephone (voice/phone calls only, no SMS) or by post as set forth below. You can also access and update your personal information by logging into your Account and changing that information.

Address:

OSU Solutions, LLC d/b/a Cloud Club.ai

6800 Jericho Turnpike, Suite 120W

Syosset, NY 11791

Email:

privacy@cloudclub.ai